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Admin's Cave - The place of IT & Fun. A comprehensive and professionally produced download produced by the itSMF organization. The free download provides a high-level overview of ITIL bltadwin.ru is aimed at a general audience and is valuable to both an individual and organization who have simply heard of ITIL and also those that are following ITIL possibly version 2 and want to obtain an understanding of the scope of version 3. ITIL 4 Foundation Study Guide. ITIL Foundation is the entry level certification that demonstrates an awareness of key ITIL concepts and practices, as defined in the ITIL ® 4 Foundation book. It is the prerequisite for any further ITIL certifications. Previous ITIL versions have seen over a million Foundation certificates awarded.

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